Refund policy

Return & Refund Policy

Because each BYB Ohio bat is handmade and individually wrapped, all sales are final and we do not accept returns or exchanges.

Handmade Products

Each bat is made by hand, so slight variations in color, placement, alignment, seams, patterns, and finish may occur. These small differences are part of the handmade process and are not considered defects.

Damaged Items

If your bat arrives damaged during shipping, please contact us within 7 days of delivery so we can make it right.

Please include:

• Your order number

• A brief description of the damage

• Clear photos of the damaged bat

• Photos of the shipping packaging, if applicable

We will review the issue and work with you on an appropriate replacement or resolution.

Damage reported more than 7 days after delivery may not be eligible for replacement.

Questions

If you have any questions or concerns about your order, please contact BYB Ohio through the contact information provided on our website.